Refund Policy
Jagwani Tour and Travels aims to provide clear and fair cancellation and refund terms for all travel services.
1. Booking Payments
Any advance or booking amount paid to confirm a travel service may be subject to cancellation charges depending on the service booked and the terms of the respective service provider.
2. Cancellation by Customer
If you cancel a booking, the refund will depend on:
- Date of cancellation
- Type of service booked
- Cancellation rules of the airline, transport provider or other service provider
- Any applicable administrative or processing charges
Some bookings may be non-refundable. The applicable cancellation terms will be communicated before confirmation whenever available.
3. Flight Bookings
Flight cancellation and refund requests are subject to the airline’s fare rules and cancellation policy.
Any refund received from the airline, after applicable deductions, will be passed on to the customer as per the booking terms.
4. Visa Services
Visa application or assistance fees may be non-refundable once the application or service process has started.
Visa approval or rejection is decided by the relevant embassy or immigration authority. Visa rejection does not automatically make service or processing fees refundable.
5. Travel Packages
For customized or international travel packages, cancellation charges may vary depending on the services already booked.
Third-party cancellation charges, administrative fees and other applicable deductions may be deducted from the refundable amount.
6. Refund Processing
Once a refund is approved, we will process it through the applicable payment method where possible.
The time taken for the refund to reach your account may depend on the bank, payment gateway, airline or other service provider.
7. Non-Refundable Services
Certain services, tickets, bookings or special promotional fares may be non-refundable. Customers will be informed of applicable restrictions before confirmation where possible.
8. Cancellation by Service Provider
If an airline, transport provider or another third-party service provider cancels or changes a service, we will assist the customer according to the provider’s applicable refund or rebooking policy.
9. Contact Us
For cancellation or refund-related queries, contact us:
Jagwani Tour and Travels
Phone / WhatsApp: 7017692454
Email: jayjagwani273@gmail.com
Address: Car Parking, Ram Jhula, PIN 249137